We cannot redirect refunds to a different wallet, account, or payment method.
Key details:
Refunds approved under the Cooling-Off Period or Funded Account Refund are automatically processed by our system.
Processing is normally completed within 14 business days from approval.
Any currency conversion fees or crypto network charges are the responsibility of the trader.
Refunds are not issued in cash or alternative payment methods.
Remember: If your account was terminated for a Hard Breach, any refund entitlement is automatically voided.