In general, fees are final and non-refundable unless the Terms specifically say a refund is available.
Account type | Refund summary |
Challenge | Refund may be available only if Funded Status is achieved and the account remains profitable on the 30th day after Funded Status is granted. |
Pro | Refund may be available only if Funded Status is achieved, the account remains in net profit on the 30th day after Funded Status, and no Hard Breach occurs during that period. |
Instant Funding | Fees are generally final and non-refundable except where Finotive’s cooling-off period applies and all conditions are met. |
Related Terms: Sections 8.1, 9.1, 10.1, 12.1, 12.2