Frequently Asked Questions

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Rapid Resets

Learn how Rapid Resets work after an eligible Phase 1, Phase 2 or 2-Step Challenge-Funded account ends, including pricing, eligibility, countdown timers, what carries over, refunds and the difference between a Rapid Reset and an Account Refresh.

What is a Rapid Reset?

What types of Rapid Reset are available?

How does a Phase 1 Rapid Rebuy work?

How does a Phase 2 Continuation work?

Why does Phase 2 Continuation cost more than restarting from Phase 1?

How does Funded Recovery work?

Why does Funded Recovery cost more than a Challenge account?

What carries over after a Rapid Reset?

Is a Rapid Reset the same as an Account Refresh?

How long do I have to purchase a Rapid Reset?

Why can’t I see a Rapid Reset offer?

Can I use an affiliate or promotional code on a Rapid Reset?

Are Rapid Reset fees refundable?

How many Rapid Resets can I purchase?

Does purchasing a Rapid Reset remove the original breach?