What payment methods can I use?
When is my payment treated as received?
Can someone else pay for my account?
What currencies can I pay in?
Who pays exchange, card, bank, or crypto-network fees?
Does Finotive store my card or crypto-wallet details?
Can Finotive decline, suspend, or reverse a payment?
When can I get a refund on a Challenge account?
When can I get a refund on a Pro account?
Can I get a refund on an Instant Funding account?
What is the cooling-off period?
How do I request a cooling-off refund?
When are refunds not available?
What if I believe the service was defective?
Can I request a chargeback or payment dispute?
Am I responsible for taxes on payouts?
Do promo codes change payment, payout, or refund rules?